Microsoft IT migrates 1. Exchange Online. This documentation is archived and is not being maintained. Technical White Paper. I dont have exchange server, we are having linux based mail server. so how to configure incoming email in sharepoint 2010. in sharepoint central administration. Microsoft Exchange Server 2016 (BIG-IP v11 - v13: LTM, APM, AFM) Welcome to the F5 and Microsoft Exchange 2016 deployment guide. Use this document for guidance on. Microsoft IT migrates 150,000 mailboxes to Exchange Online Technical White Paper. June 2015. Microsoft SQL Server is a relational database management system developed by Microsoft. As a database server, it is a software product with the primary function of. June 2. 01. 5. Executive Overview. Benefits. Products & Technologies. Migrating Exchange email to the cloud in a complex global environment posed a number of challenges for Microsoft IT. But we knew that the transition from on- premises Exchange servers to Exchange Online would have many benefits, including remote access to email services, ongoing feature updates, and cost savings. Learn how we evaluated and planned the migration in phases, communicated with teams and stakeholders, and conducted the migration—collecting best practices to share along the way. Using Exchange Online reduces overall costs when compared with the previous implementation of on- premises Exchange servers. Mailboxes in the cloud allow for always- available communication and collaboration solutions. Microsoft employees now experience a continually updated feature set for their email and messaging tasks. As a part of Office 3. Exchange Online offers Microsoft employees guaranteed business continuity and disaster recovery. Office 3. 65. Exchange Online. Exchange On- Premises. SQL Server Microsoft Azure. Contents. Executive summary. Introduction. Complex deployment at Microsoft. Planning and preparation. The migration journey. Lessons learned. Conclusions. Appendix. Resources. For more information. Introduction. By supporting more than 2. Microsoft IT is responsible for managing one of the. The staged migration of more. Exchange On- Premises servers to Office 3. Exchange. Online required a multi- step process that took months to implement. This white paper discusses the planning, preparation, and. Microsoft IT Exchange Email and Calendaring Team took. This information. Exchange On‑Premises. Exchange Online. However, an IT team can employ some of the. This paper assumes that readers are experienced IT. Note: This paper is based on the experience and. Microsoft IT and is not intended to serve as a procedural. Each enterprise environment is unique; therefore, each organization. Complex deployment at Microsoft. Microsoft IT planned and executed the migration of over 1. Exchange On‑Premises service to Exchange Online. This paper. describes the steps we (the Microsoft IT Exchange Email and Calendaring Team) took. The following sections discuss the. The section called Migration Journey describes the. Pilot phase, the Initial Volume. Continuous Volume Migration phase, and the Decommissioning phase. The. challenges that we encountered in each phase are described in the section for. Although any corporate IT migration is likely to encounter most of. Microsoft deployment were unique. During the initial phases of this staged migration, we moved mailboxes to a beta version of Office 3. Exchange Online because Microsoft had not yet released Office 3. We had to migrate mailboxes from multiple Active Directory forests. In addition to ensuring that the services being migrated continued to work for internal users, the team supported ongoing development of new products and features for the Microsoft Exchange product group. Planning. and preparation. Timely and thorough communication lies at the heart of. We identified and. We trained and prepared. Helpdesk technicians who would support the new service. And. we created an array of informative communications and self- service materials. Among other pre- migration tasks, we considered the best. We determined which line of business (LOB) applications would be. We also developed tools that both Microsoft IT and users. This section describes how we completed the required governance. This section can be used as an. Communicate. with users. The people whose mailboxes were being migrated needed to. We communicated with them in two main ways: we published. We also shared information with. IT managers at each office site and used Lync to communicate with users if. Publish. service information to the web. We wanted to make sure that users being migrated had a. Exchange service reference materials they needed after. Our tool for publishing this information was Share. Point. Users also found important information through the My. Setup. web service, which is described later. Create Share. Point pages for users. Microsoft offers a knowledge base page for internal users. ITWeb. In the section on Exchange email, employees could find. To keep this information in a reliable format. The. Share. Point page contained the following sections: About the Service Setup Instructions. Support Information. Features. Signups Feedback. Newsletter. FAQs. Known issues. Troubleshooting Tips. Note: The difference between Troubleshooting. Tips and Known Issues was that items in the Known Issues section were problems. For example, the issue might reflect functionality that. Troubleshooting Tips were steps that users could. Both the Troubleshooting and Known Issues sections. Microsoft IT team because they reduced. Publish a features matrix and comparison chart. Also on the ITWeb page, we published a matrix that showed. This helped set user. For example, after migration, users experienced a new user. Outlook Web App (OWA), had a larger mailbox storage quota, and. This feature matrix evolved. During the first migration phases in December 2. Office 3. 65 did. S/MIME encryption. We initially. listed this feature in the “features lost” category. By 2. 01. 4, Office 3. S/MIME encryption so we removed it from the list. The S/MIME encryption feature highlights another lesson. At first, we were not aware that people in the company were still. However, we discovered during the Pilot phase that certain users still used. S/MIME encryption but also other unexpected technologies and features. We realized that we had to set their expectations to give them the best migration. For more information about these technologies and. Exceptions section. Create. the communications cadence. The term cadence refers to the set of user communications. We prepared these communications before we migrated any. Communications about migration. Over time, we varied the schedule of sending messages to. At first, we sent three announcement mailings—at. Welcome mail. We then changed this to two weeks before the migration, followed. We tried other combinations, as well. We finally settled on sending the Scheduled email two. Although some people said that it did not. All- in. The first communication we sent was the “All- in” email. This short, crisp, mail started the process. After we wrote the message, a. Microsoft IT team to everyone in. It announced, “We are soon going to start migrating you. You will. receive another message soon with more information about the migration. Here’s. a link to the ITWeb page, which has more information.” Scheduled. We sent the Scheduled email message to users being. That email: Announced the upcoming changes and what to prepare for. Stated the target date when the recipient would migrate. Stated that the user should use their principal user name (in the format someone@example. Domain\alias format, which was the legacy sign- in method. Detailed changes to their use of OWA and Exchange Active. Sync (EAS) and provided the new web addresses of each. Instructed recipients to update Outlook to the latest version before migration. Stated whom to contact for support and included links to ITWeb and to another internal page called My. Setup. My. Setup is an internal web service that displays the Exchange service hosting the user’s mailbox and provides support and setup information. Told recipients to print out the email, in case they could not access their mailbox after migration. Urged users to complete necessary steps. We eventually added, “Please read this email and take appropriate action or you may lose email access.”Welcome We sent the Welcome email immediately after we completed. It welcomed them to the Exchange Online. It was. similar to the Scheduled email, but it contained more detail. It also thanked. them for their patience. Note: Users in a particular migration group. Welcome message if their email went down during the. From the Scheduled message, they knew that they could find. ITWeb pages at any time in the process. My. Setup page. Finding their. Delayed. We sent the Delayed email if we had to delay a migration. We sent it two business days after the scheduled migration date if it was not completed. We informed users that we were still working on their migration. Incident. We also created a template for Incident mail, which we. It described the incident and the resolution.
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